Introduction
Welcome to Cheshire Pointing (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cheshirepointing.co.uk and use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out contact or quotation forms (including your name, email address, phone number, and property address), upload photos of your property for assessment, or contact us via email or phone.
We also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, and browsing behaviour, using cookies and similar tracking technologies including Google Analytics.
How We Use Your Information
We use the information we collect to provide quotations and assess your property for our pointing, restoration, and repair services; to communicate with you regarding your enquiries or projects; to improve our website and services; and for marketing purposes such as display remarketing where permitted by law.
Sharing Your Information
We only share your information with your consent, to comply with laws, to provide you with services, or to protect your rights. We may share data with third-party service providers who perform services for us, including Salesforce for CRM management, Dropbox for secure file storage, and WP Engine for website hosting.
Cookies and Tracking Technologies
We use cookies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Disabling cookies may affect the functionality of certain parts of our website.
Data Security and Retention
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details below.
Contact Us
If you have questions or comments about this policy, please email us at paul@cheshirepointing.co.uk.
Effective Date: 26 June 2026